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Ramsey: Set goal to be punctual — even in Savannah

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Last week when I was racing down the road to get to an appointment on time, I had a sudden revelation. This was not uncommon for me. It has become a regular occurrence. I am never late – well, almost never, but I often arrive at meetings or appointments with only moments to spare. Of course, that means that I have to stop and take three deep breaths to calm my frazzled nerves.

Living in charming Savannah, I am aware of what we call “Savannah time.” Few people arrive anywhere early. Most show up exactly at the appointed hour. Others wander in at their leisure, with an apology or an excuse, but late all the same. I feel myself on the verge of becoming one of the band of late-comers.

I tend to think I can get one more thing done before I leave for the meeting or event. For example if the phone should ring just as I am headed for the door, I can’t resist answering it. Good old-fashioned curiosity. By the time I get in my car and check the dashboard clock, I realize that if I am lucky and all the traffic lights work in my favor, I’ll be on time.

In a recent column I wrote about developing good habits for 2018. The habit I need to work on is joining the punctual people. That doesn’t mean arriving just in the nick of time. It means following the advice of the late Vince Lombardi who said, “If you are five minutes early, you are on time. If you are on time, you are late. If you are late, don’t bother to show up.” In Wisconsin they call that “Lombardi Time.”

From now on my goal is to arrive five minutes early. Certainly no more than 10 minutes early because I don’t want to intrude on those setting up the meeting or managing the event.

Punctuality is critical to good business relationships. People who are late send a message that they don’t value other people’s time and that they have more important things to do. Think how you are viewed when you don’t make the effort to be punctual. Do you want to be seen as inconsiderate or self-important? That won’t help you grow your business or represent your organization in a professional manner.

Here a few tips to help you be on “Lombardi time”.

Don’t stop to take the last phone call. If the call is important, the caller will leave you a message.

Have everything you need for the meeting or the event conveniently placed so you aren’t scrambling around trying to find things—like your keys—at the last minute.

Decide how long it will take you to get to the venue and add some extra time. Allow for traffic jams, road construction and other unexpected occurrences.

If you are not 100 percent sure where you are going, do a practice run whenever possible. No one will be impressed with your tale of how you got lost. You probably know by now that you can’t totally trust your GPS.

If the worst should happen and you arrive at the meeting late, quietly take a seat. This is no time to interrupt to make your apologies and offer a lengthy explanation about why you were tardy.

Check the agenda to see what items have already been covered. The late-comer who interrupts to ask about an issue that has already been covered is not appreciated.

Join me in vowing to be on “Lombardi Time” from now on. Old habits are hard to break, but what better time to start than early in a new year?

Lydia Ramsey is a Savannah-based business etiquette expert, professional speaker, trainer and author. Contact her at 912-598-9812 or visit her at LydiaRamsey.com

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